General Feature Information
Feature Name:
My Profile Settings
Feature Overview:
The "My Profile Settings" feature allows users to view and update their personal information, including name, email, and mobile number, ensuring accurate contact details for account management and communication. It also enables users to adjust system preferences like theme and font size, offering a personalized experience.
How to Use the Feature
Step-by-Step Instructions:
Navigate to My Profile:
Go to the Settings menu on the left sidebar.
Click on Profile Settings, then select My Profile.
Update Personal Information:
Update your First Name and Last Name in the respective fields.
Modify your Mobile Number by selecting the appropriate country code and entering your number. Click Verify to confirm.
Update your Email Address if needed and click Verify to confirm.
Adjust System Preferences:
Scroll to the System Preferences section.
Click on Configure to adjust settings like theme, font size, and landing page preferences.
Save Changes:
Once all updates are made, click the Save button at the top of the profile settings page to confirm changes.
Configuration Details
Prerequisites:
Ensure your account is verified before making changes to sensitive information like mobile number or email address.
Configuration Steps:
Mobile Number Verification:
Click on the Verify button next to the Mobile Number field.
Follow the SMS instructions to confirm your number.
Email Address Verification:
Click the Verify button next to the Email Address field.
Check your inbox for a verification email and follow the instructions.
Troubleshooting and FAQs
Common Issues and Solutions:
Issue: Cannot verify mobile number.
Solution: Ensure the number is entered correctly with the appropriate country code. If the issue persists, contact support.
Issue: Changes are not saved.
Solution: Check if all required fields (marked with an asterisk) are completed before clicking Save.
FAQs:
Q: Can I change my system preferences later?
A: Yes, you can update your preferences at any time by clicking Configure in the System Preferences section.
Q: What should I do if I don’t receive the verification email?
A: Check your spam folder or ensure the email entered is correct. If the issue persists, contact support.